Due to the nature of our products at DGG-Otar, all purchases of digital goods and services are non-refundable. Once a product has been downloaded or accessed, we are unable to process a return or refund. This policy is in place because digital products cannot be returned in the same way as physical goods, and once they are delivered, they are considered consumed.
However, we are committed to ensuring your satisfaction with our offerings. If you encounter any issues with your purchase, such as incomplete downloads, file corruption, or any technical difficulties that prevent you from using the product as intended, please reach out to our customer support team. We will work diligently to resolve your issue, whether through technical support or by offering a replacement of the product when necessary.
We strongly encourage you to review product descriptions and requirements thoroughly before making a purchase. Should you have any questions about a product or service, feel free to contact us for clarification prior to completing your order.
By purchasing from DGG-Otar, you agree to these terms. Thank you for understanding and supporting our business model, which allows us to continue offering high-quality digital goods to the gaming community.